Get in Touch
We love hearing from our customers! Whether you have questions about our products, need assistance with an order, or just want to share your feedback, feel free to contact us.
Have a question ? Need help ? Drop a message below.
Frequently Asked Questions
Where is my order?
You can check your order status using your order confirmation email or tracking link. If you still need help, send us your order number and we’ll check on it for you!
Do you offer international shipping?
Yes! We ship internationally. Shipping rates and delivery times depend on your location.
Are your products cruelty-free?
Absolutely! All Ciarra’s Vanity products are cruelty-free and never tested on animals.
How long does shipping take?
U.S. Orders: 3–7 business days
International Orders: 7–21 business days
International Orders: 7–21 business days
Can I cancel or change my order?
If you need to cancel or update an order, reach out as soon as you can — we’ll help if it hasn’t shipped yet!
How do returns/exchanges work?
We want you to love your purchase! Send us a message and we’ll walk you through the process.
Can I be notified when sold-out items restock?
Yes! On the product page, tap “Notify me when available” and we’ll email you once it’s back!
Need product recommendations?
Tell us what you’re looking for — hydration, shine, natural or glam — and we’ll help you find the perfect match!
📧Prefer email ? Ciarrasvanity@gmail.com
✨Follow us @ciarrasvanity on instagram and TikTok you can DM us there too !
We aim to reply within 24 hours 7 days a week!